Privacy Policy
This Privacy Policy explains how Sproutfilter ("we", "us") collects and uses personal information when you visit sproutfilter.world or book sleep hygiene consultations. We operate from 123 Collins St, Melbourne VIC 3000, Australia.
Information we collect
We may collect your name, email address, phone number if provided, message content from contact forms, and technical data such as browser type and approximate region derived from server logs.
How we use information
- To respond to inquiries and schedule video consultations
- To deliver session summaries you request
- To maintain site security and basic analytics
- To comply with applicable Australian privacy requirements
Legal basis and consent
When you submit the contact form, you confirm consent to processing your data for response purposes. You may withdraw consent by emailing us; we will stop processing except where retention is required by law.
Sharing with third parties
We do not sell personal information. Limited data may be shared with email hosting, video conferencing, and payment processors strictly to operate consultations you request. These providers process data under their own policies.
Retention
Inquiry records are kept for up to twenty-four months unless a longer period is needed for billing or dispute resolution. You may request deletion where no legal obligation prevents it.
Your rights
Residents of Australia may request access, correction, or deletion of personal information by contacting help@sproutfilter.world or +61 3 9657 1234. We respond within a reasonable timeframe.
International visitors
Data may be processed on servers located outside Australia. By using the site, you acknowledge such transfers with appropriate safeguards where required.
Contact
Questions about this policy: help@sproutfilter.world, 123 Collins St, Melbourne VIC 3000, Australia.